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FAQ, sources, licence · Page 80

Sources and further reading (1 of 2)

The method is mine. The shoulders are other people's, and this book borrows openly. Every borrowed idea is named where it appears; this is the full list, so you can go to the source. All of it is worth your time.

On testing with users

Rob Fitzpatrick, The Mom Test, 2013. momtestbook.com. The best short book on talking to users. Chapter 22 and the test station card are built on it. Read it before your first day; it takes an evening.

Jakob Nielsen, "Why You Only Need to Test with 5 Users", Nielsen Norman Group, 2000. nngroup.com. The research behind the five-user round, with its honest caveats.

Jakob Nielsen, "Thinking Aloud: The #1 Usability Tool", Nielsen Norman Group, 2012. The method the test stations run on.

Kate Moran, "Usability Testing 101", Nielsen Norman Group, 2019. The wider testing craft, when you outgrow the same-day round.

On the sprint family

Jake Knapp, John Zeratsky, Braden Kowitz, Sprint, 2016. thesprintbook.com. The five-day ancestor. The decider, the timeboxes, note-and-vote, and testing with five users on Friday all live here.

Jonathan Courtney, "Lightning Decision Jam", AJ&Smart / UX Planet, 2017. The one-hour cousin. Chapter 5 covers when to reach for it instead.

On teams and rooms

Google re:Work, "Guide: Understand team effectiveness" (Project Aristotle), 2016. rework.withgoogle.com. The research behind psychological safety as the top factor.

Amy Edmondson, "Psychological Safety and Learning Behavior in Work Teams", Administrative Science Quarterly, 1999, and The Fearless Organization, 2018. The definition and the depth.

Charles Duhigg, "What Google Learned From Its Quest to Build the Perfect Team", The New York Times Magazine, 2016. The readable version of the Aristotle story.